| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| Loyalty, advocacy and referrals | not named | not named | 2% · 18 of 104 1 label |
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| Loyalty, advocacy and referrals | Marketing | 0 of 84 | Smile.io 26% · Influitive AdvocateHub 20% · Referral Rock 13% |
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 252 | 0 | 2025-06-17 | CRM, CPQ | |
| Blog | 225 | 4 | 2026-09-17 | CRM, CPQ | |
| Case study | 98 | undated | CRM | ||
| Comparison | 44 | 0 | 2026-04-23 | CDP, CRM | |
| News or press | 35 | 20 | 2026-09-24 | ||
| Report or ebook | 29 | 1 | 2026-09-09 | ||
| Template or tool | 11 | 0 | 2026-03-09 | SEO | |
| Conference or event | 8 | 1 | 2026-09-08 | ||
| Webinar or virtual event | 4 | undated | |||
| Podcast or video | 4 | 1 | 2026-09-17 |
Every page salesforce.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (12); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
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