| Category | Small business | Mid-market | Enterprise |
|---|---|---|---|
| AI voice agents | 0% · 73 of 97 1 label | not named | not named |
| Category | Function | Named in | Named instead, first-choice share |
|---|---|---|---|
| Chatbots and conversational AI for support | Customer | 0 of 84 | Intercom Fin AI Agent 41% · Tidio 14% · tawk.to 7% |
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Freshworks Freddy AI's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Freshworks Freddy AI, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for Freshworks Freddy AI by email, built from the raw record of the edition. It shows: