Ecommerce search and merchandising · October 2026 Edition
Klevu vs Coveo
One of fourteen models named Klevu first on the direct prompt; two named Coveo. Klevu was named by thirteen of the fourteen models and Coveo by thirteen and Klevu carries 43 labels and Coveo 32, so the shares are not directly comparable.
Named in one category this edition.
Named in one category this edition.
First-choice share10%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate16%31%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 11; printed, not drawn.
Labels4332A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Klevu reading right to left. Rank and label count are printed, not drawn.Searchspring was named alongside these two in eight of the fourteen direct answers. Algolia vs Klevu · Algolia vs Coveo · Doofinder vs Klevu
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the ecommerce search and merchandising page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
KlevuFirst choices, of fourteen modelsCoveo
Direct12
Paraphrase311 against Coveo
Comparative003 against Coveo
Budget-constrained002 against Klevu · 1 against Coveo
Scale-constrained10
Negative005 against Klevu · 5 against Coveo
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Across every category in the October 2026 Edition, Klevu and Coveo were named in the same answer fifty times, of the 105 answers naming Klevu and the 107 naming Coveo. In those answers Coveo took the first choice seven times and Klevu five.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Klevu and Coveo stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | ||
| Mistral Small | | | | |||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | |
Klevu Coveo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Klevu on the left and Coveo on the right.The direct prompt
The plain question, one answer per model, grouped by where Klevu and Coveo stood in it.
Klevu first, Coveo not the choice
1 of 14 modelsCoveo was named in the answer but not as the choice, or not at all.Grok 4.1 FastKlevu alternatives: Algolia, Searchspring
Coveo first, Klevu an alternative
2 of 14 modelsKlevu was named in the answer but not as the choice, or not at all.Perplexity SonarCoveo alternatives: Algolia, Bloomreach Discovery, Constructor, Doofinder
DeepSeek V4 FlashCoveo, Searchspring alternatives: Algolia, Klevu
Neither was the first choice, one was named
5 of 14 modelsThe answer put something else first and named one of the two as an alternative.Gemini 3.5 FlashHawksearch alternatives: Algolia, Klevu, Searchspring
Qwen 3.7 FlashBigCommerce alternatives: Algolia, Klevu
MiniMax M2.5Clerk.io, Searchspring alternatives: Experro, Klevu, Nosto
GPT-6 LunaAlgolia alternatives: Coveo, Hawksearch, Klevu
Muse Glimmer 30BSearchspring alternatives: Clerk.io, Coveo
Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5BigCommerce B2B Edition alternatives: Bloomreach Discovery, Nosto, OroCommerce, Searchspring
GPT-5.4 miniHawksearch alternatives: BigCommerce, Bloomreach Discovery, Constructor
Mistral SmallExperro alternatives: Clerk.io, Hawksearch
Llama 4 Maverickno first choice
Kimi K2Algolia, Bloomreach Discovery alternatives: Clerk.io, Constructor, Searchspring
GLM 4.7 FlashXShopify Plus with B2B Suite alternatives: Algolia, Bloomreach Discovery, Clerk.io, Searchspring
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Mid-marketThe figures above
Enterprise
The order flips: Coveo leads at enterprise.
Coveo26%#1 of 9Klevu0%#9 of 9What the models said about Klevu
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Klevu's G2 review sample is very small, so individual complaints—including one about renewal terms—aren't enough to establish a general pattern” GPT-6 Luna · negative prompt · soft negative
“Klevu has less robust analytics and recommendations compared to other tools... may not scale well or support large catalogs” Claude Haiku 4.5 · negative prompt · soft negative
“Limited advanced merchandising — Strong on search basics, but users note gaps in complex merchandising features.” DeepSeek V4 Flash · negative prompt · soft negative
“Often top for mid-market B2B/B2C hybrids... "Mid-market value champion" with 32% conversion lifts” Grok 4.1 Fast · direct prompt · first choice
“Klevu: Best AI-First Option for Modern B2B ... Klevu is the gold standard” Gemini 3.5 Flash · paraphrase prompt · first choice
“I recommend Klevu as the best onsite product search engine” Mistral Small · paraphrase prompt · first choice
What the models said about Coveo
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Avoid platforms that aren't ecommerce-native (Coveo is the biggest offender — it's knowledge management repackaged as commerce).” DeepSeek V4 Flash · negative prompt · hard negative
“enterprise-grade solutions like Bloomreach, Constructor.io, or Coveo ... typically require custom contracts running several thousands of dollars per month” Gemini 3.5 Flash · budget prompt · soft negative
“Overkill for pure ecommerce search. Best when you need search across a whole digital ecosystem. Expensive if you only need onsite product search.” DeepSeek V4 Flash · comparative prompt · soft negative
“Coveo is the strongest single-platform choice overall because it is explicitly positioned for B2B and complex catalogs” Perplexity Sonar · direct prompt · first choice
“Coveo is the strongest B2B-focused platform in the market.” DeepSeek V4 Flash · direct prompt · first choice
“Top Recommendation: Coveo (for complex B2B needs)” DeepSeek V4 Flash · paraphrase prompt · first choice
Also compared
Algolia vs KlevuAlgolia vs CoveoDoofinder vs KlevuDoofinder vs CoveoKlevu vs SearchspringKlevu vs Clerk.ioKlevu vs Bloomreach DiscoveryKlevu vs Luigi's BoxSearchspring vs CoveoCoveo vs Clerk.ioCoveo vs Bloomreach DiscoveryCoveo vs Luigi's BoxAll twenty-eight head-to-head pages and the full ecommerce search standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.