# Zoho: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 3 judge labels across 3 categories by 2 of 12 models. Page: https://gtm-ai-index.com/vendors/zoho/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| CRM data quality and deduplication | 0% | 101 | 100% | 1 |
| Customer data platforms | 0% | 57 | 100% | 1 |
| Meeting scheduling | 0% | 69 | 100% | 1 |

## And against it

- "native tools often miss "fuzzy matches"... be cautious of relying on them to keep a large, complex enterprise CRM clean" (Gemini 3.5 Flash, CRM data quality)
- "free CRMs like HubSpot or Zoho offer profile unification but lack advanced routing/identity resolution" (Grok 4.1 Fast, CDP)
- "Zoho (sync issues) frustrate small users" (Grok 4.1 Fast, Scheduling)

## The company

Zoho Office Suite; http://zoho.com; India, India; founded 1996. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.