# Zoho CRM / Zoho Marketing: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://gtm-ai-index.com/vendors/zoho-crm-zoho-marketing/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Marketing automation and campaign management | 0% | 44 | 100% | 1 |

## And against it

- "offers deep functionality but suffers from usability and support friction" (Qwen 3.7 Flash, Marketing automation)

## The company

Zoho Office Suite; http://zoho.com; India, India; founded 1996. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.