# Zendesk Guide/Knowledge: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://gtm-ai-index.com/vendors/zendesk-guide-knowledge/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Knowledge base and self-service | 0% | 48 | 0% | 1 |

## What the models said for it

- "Zendesk Guide if you're already using Zendesk for support" (MiniMax M2.5, Knowledge base)

## The company

Zendesk; https://www.zendesk.com/; San Francisco, United States; founded 2007; about 3,830 employees (2020); public, zen on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.