# Zendesk Community: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 24 judge labels across 1 categories by 10 of 12 models. Page: https://gtm-ai-index.com/vendors/zendesk-community/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Community platforms | 0% | 11 | 4% | 24 |

## What the models said for it

- "For Support-Led Communities: - Zendesk Community - From $19 agent/month" (Mistral Small, Community)
- "consistently rate ... Zendesk Community well for their respective use cases" (DeepSeek V4 Flash, Community)
- "Support and deflection point toward Zendesk Community or Higher Logic Vanilla" (Claude Haiku 4.5, Community)
- "Zendesk Community | Support deflection | Native ticketing integration" (Kimi K2, Community)

## And against it

- "CRM-integrated community tools (... Zendesk Community) ... Why be cautious: Platform ecosystem lock-in" (GLM 4.7 FlashX, Community)

## The company

Zendesk; https://www.zendesk.com/; San Francisco, United States; founded 2007; about 3,830 employees (2020); public, zen on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.