# ZapScale: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 7 judge labels across 1 categories by 6 of 12 models. Page: https://gtm-ai-index.com/vendors/zapscale/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer success platforms | 0% | 13 | 0% | 7 |

## What the models said for it

- "One of the most affordable dedicated options on the market that still delivers deep, automated customer health scoring." (Gemini 3.5 Flash, Customer success)
- "offers a budget-friendly customer success platform aimed at growing teams" (Claude Haiku 4.5, Customer success)
- "| ZapScale | 4.82/5 | Strong for SMB/mid-market |" (DeepSeek V4 Flash, Customer success)
- "ZapScale | #2 (4.82/5) | Rising fast" (Kimi K2, Customer success)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.