# WalkMe alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 163 of the 216 answers in the 1 category where WalkMe holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/walkme/alternatives/

## Named instead, most often (every category and segment added)

- UserGuiding: 49
- Userpilot: 25
- HelpHero: 13
- Appcues: 10
- Pendo: 8
- Whatfix: 8

## Digital adoption and onboarding

**Small business**: 72 of 72 answers did not name WalkMe (WalkMe is #14 of 14 at 0%).

- UserGuiding: first choice in 37 of those 72
- HelpHero: first choice in 8 of those 72
- Userpilot: first choice in 8 of those 72
- Appcues: first choice in 6 of those 72
- Userflow: first choice in 6 of those 72
- Tango: first choice in 5 of those 72
- Pendo: first choice in 2 of those 72
- Product Fruits: first choice in 2 of those 72

**Mid-market**: 63 of 72 answers did not name WalkMe (WalkMe is #11 of 11 at 0%).

- Userpilot: first choice in 17 of those 63
- UserGuiding: first choice in 12 of those 63
- Whatfix: first choice in 6 of those 63
- HelpHero: first choice in 5 of those 63
- Pendo: first choice in 5 of those 63
- Appcues: first choice in 4 of those 63
- Apty: first choice in 1 of those 63
- OnRamp: first choice in 1 of those 63

**Enterprise**: 28 of 72 answers did not name WalkMe (WalkMe is #1 of 9 at 39%).

- Apty: first choice in 2 of those 28
- Whatfix: first choice in 2 of those 28
- Jimo: first choice in 1 of those 28
- Lemon Learning: first choice in 1 of those 28
- Pendo: first choice in 1 of those 28
- Userlane: first choice in 1 of those 28

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.