# Velaris: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 8 judge labels across 3 categories by 5 of 14 models. Page: https://gtm-ai-index.com/vendors/velaris/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer success platforms | 0% | 16 | 0% | 6 |
| Customer feedback and surveys | 0% | 45 | 0% | 1 |
| Customer intelligence and data science | 0% | 81 | 0% | 1 |

## What the models said for it

- "Velaris uses an AI context graph to map all customer touchpoints into a unified, actionable picture." (Gemini 3.5 Flash, Customer intel)
- "Strong options if your organization is leaning heavily into cutting-edge, AI-native platforms." (Gemini 3.5 Flash, Customer success)
- "CustomerGauge / Velaris – best for revenue-linked, account-based CX" (Muse Glimmer 30B, Feedback)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Customer success platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 16 of 49.
- Customer feedback and surveys: 0% to 0%, ±0. New · not ranked in September 2026 · rank 45 of 84.
- Customer intelligence and data science: 0% to 0%, ±0. New · not ranked in September 2026 · rank 81 of 142.

## In its own words

What Velaris's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: The AI Customer Success Platform (https://velaris.io/)
- For: mid-market and enterprise B2B SaaS teams (https://velaris.io/)
- Price stated: Want a custom estimate for your organization’s needs? (https://www.velaris.io/pricing)
- Integrations claimed: 70 (https://velaris.io/)
- Certifications: ISO Certified, AICPA SOC2, GDPR Compliant
- Customers named: Hostaway, Protex AI, Kato

## What it publishes

Every page velaris.io exposes, read 2026-10-05: 595 addresses. By kind, pages and the last 90 days:

- blog: 282 pages, 0 in the last 90 days, latest undated
- case study: 3 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 1 pages, 0 in the last 90 days, latest undated
- conference or event: 1 pages, 0 in the last 90 days, latest undated
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 55 pages, 0 in the last 90 days, latest 2026-02-12
- template or tool: 17 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 89 pages, 0 in the last 90 days, latest undated
- podcast or video: 6 pages, 0 in the last 90 days, latest undated
- Recent: 2026-02-12 comparison: Gainsight vs totango vs churnzero https://www.velaris.io/comparison/gainsight-vs-totango-vs-churnzero
- Recent: 2026-02-05 comparison: Totango vs gainsight https://www.velaris.io/comparison/totango-vs-gainsight
- Recent: 2025-10-15 comparison: Churnzero vs vitally https://www.velaris.io/comparison/churnzero-vs-vitally
- Recent: 2025-10-15 comparison: Custify vs planhat https://www.velaris.io/comparison/custify-vs-planhat
- Recent: 2025-10-15 comparison: Vitally vs custify https://www.velaris.io/comparison/vitally-vs-custify
- Recent: 2025-10-14 comparison: Totango vs planhat https://www.velaris.io/comparison/totango-vs-planhat

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.