# Vapi alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 190 of the 252 answers in the 1 category where Vapi holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/vapi/alternatives/

## Named instead, most often (every category and segment added)

- Retell AI: 29
- CloudTalk: 24
- PolyAI: 11
- Cognigy: 7
- Goodcall: 6
- Synthflow: 6

## AI voice agents

**Small business**: 60 of 84 answers did not name Vapi (Vapi is #4 of 7 at 8%).

- CloudTalk: first choice in 12 of those 60
- Retell AI: first choice in 12 of those 60
- Goodcall: first choice in 4 of those 60
- Synthflow: first choice in 4 of those 60
- Brilo.ai: first choice in 2 of those 60
- Thoughtly: first choice in 2 of those 60
- Aloware: first choice in 1 of those 60
- CloudTalk CeTe: first choice in 1 of those 60

**Mid-market**: 59 of 84 answers did not name Vapi (Vapi is #3 of 8 at 13%).

- CloudTalk: first choice in 12 of those 59
- Retell AI: first choice in 10 of those 59
- Aloware: first choice in 2 of those 59
- Brilo.ai: first choice in 2 of those 59
- Goodcall: first choice in 2 of those 59
- Regal: first choice in 2 of those 59
- Synthflow: first choice in 2 of those 59
- Vapi.ai: first choice in 2 of those 59

**Enterprise**: 71 of 84 answers did not name Vapi (Vapi is #8 of 11 at 5%).

- PolyAI: first choice in 11 of those 71
- Cognigy: first choice in 7 of those 71
- Retell AI: first choice in 7 of those 71
- Sierra: first choice in 4 of those 71
- Decagon: first choice in 3 of those 71
- Kore.ai: first choice in 3 of those 71
- Parloa: first choice in 3 of those 71
- Rasa Voice: first choice in 3 of those 71

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.