# Userlane alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 199 of the 216 answers in the 1 category where Userlane holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/userlane/alternatives/

## Named instead, most often (every category and segment added)

- UserGuiding: 48
- WalkMe: 32
- Whatfix: 26
- Userpilot: 24
- HelpHero: 13
- Pendo: 12

## Digital adoption and onboarding

**Small business**: 72 of 72 answers did not name Userlane.

- UserGuiding: first choice in 37 of those 72
- HelpHero: first choice in 8 of those 72
- Userpilot: first choice in 8 of those 72
- Appcues: first choice in 6 of those 72
- Userflow: first choice in 6 of those 72
- Tango: first choice in 5 of those 72
- Pendo: first choice in 2 of those 72
- Product Fruits: first choice in 2 of those 72

**Mid-market**: 64 of 72 answers did not name Userlane (Userlane is #7 of 11 at 2%).

- Userpilot: first choice in 16 of those 64
- UserGuiding: first choice in 11 of those 64
- Whatfix: first choice in 8 of those 64
- WalkMe: first choice in 6 of those 64
- HelpHero: first choice in 5 of those 64
- Appcues: first choice in 4 of those 64
- Pendo: first choice in 3 of those 64
- OnRamp: first choice in 1 of those 64

**Enterprise**: 63 of 72 answers did not name Userlane (Userlane is #5 of 9 at 2%).

- WalkMe: first choice in 26 of those 63
- Whatfix: first choice in 18 of those 63
- Pendo: first choice in 7 of those 63
- Apty: first choice in 4 of those 63
- Lemon Learning: first choice in 2 of those 63
- Inline Manual: first choice in 1 of those 63
- Jimo: first choice in 1 of those 63
- Userflow: first choice in 1 of those 63

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.