# Tidio Lyro: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 2 judge labels across 1 categories by 2 of 12 models. Page: https://gtm-ai-index.com/vendors/tidio-lyro/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Chatbots and conversational AI for support | 0% | 85 | 50% | 2 |

## What the models said for it

- "Small business / tight budget: Tidio, Freshdesk" (MiniMax M2.5, Support chatbots)

## And against it

- "Affordable but limited to basic deflection; not true resolution" (Kimi K2, Support chatbots)

## The company

Tidio; https://www.tidio.com/; founded 2013. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.