# Talkdesk: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 8 judge labels across 2 categories by 5 of 12 models. Page: https://gtm-ai-index.com/vendors/talkdesk/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Sales dialers and calling | 0% | 19 | 0% | 5 |
| Conversational intelligence and call recording | 0% | 29 | 0% | 3 |

## What the models said for it

- "Often sold as broader CCaaS platforms; dialer is sometimes an add-on or secondary feature" (Qwen 3.7 Flash, Dialers)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.