# SugarCRM: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 5 judge labels across 2 categories by 5 of 12 models. Page: https://gtm-ai-index.com/vendors/sugarcrm/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| CRM | 0% | 34 | 25% | 4 |
| Territory and quota planning | 0% | 90 | 100% | 1 |

## What the models said for it

- "Enterprise power without Salesforce bloat | SugarCRM, Vtiger | Better TCO transparency" (Kimi K2, CRM)

## And against it

- "Maintaining a self-hosted CRM requires significant DevOps overhead." (Qwen 3.7 Flash, CRM)
- "Outdated, non-intuitive GUI ... Lots of bugs" (DeepSeek V4 Flash, Territory planning)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.