# Stream Chat alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 229 of the 252 answers in the 1 category where Stream Chat holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/stream-chat/alternatives/

## Named instead, most often (every category and segment added)

- Intercom: 30
- OneSignal: 26
- Braze: 12
- Crisp: 9
- Userpilot: 9
- Pendo: 6

## In-app messaging and customer communications

**Small business**: 79 of 84 answers did not name Stream Chat (Stream Chat is #10 of 13 at 0%).

- OneSignal: first choice in 15 of those 79
- Intercom: first choice in 12 of those 79
- Crisp: first choice in 6 of those 79
- Gleap: first choice in 4 of those 79
- Slack: first choice in 4 of those 79
- Product Fruits: first choice in 3 of those 79
- Customer.io: first choice in 2 of those 79
- Discord: first choice in 2 of those 79

**Mid-market**: 79 of 84 answers did not name Stream Chat (Stream Chat is #12 of 15 at 0%).

- Intercom: first choice in 14 of those 79
- OneSignal: first choice in 11 of those 79
- Userpilot: first choice in 9 of those 79
- Appcues: first choice in 5 of those 79
- Signal: first choice in 5 of those 79
- Crisp: first choice in 3 of those 79
- Firebase In-App Messaging: first choice in 3 of those 79
- Knock: first choice in 2 of those 79

**Enterprise**: 71 of 84 answers did not name Stream Chat (Stream Chat is #6 of 16 at 4%).

- Braze: first choice in 12 of those 71
- Pendo: first choice in 6 of those 71
- Intercom: first choice in 4 of those 71
- Salesforce Service Cloud: first choice in 3 of those 71
- Wire: first choice in 3 of those 71
- CometChat: first choice in 2 of those 71
- Iterable: first choice in 2 of those 71
- Knock: first choice in 2 of those 71

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.