# Stonly: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 9 judge labels across 2 categories by 5 of 12 models. Page: https://gtm-ai-index.com/vendors/stonly/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Knowledge base and self-service | 0% | 24 | 0% | 8 |
| Digital adoption and onboarding | 0% | 41 | 0% | 1 |

## What the models said for it

- "best for mid-market and enterprise customer service teams that need a knowledge platform that works equally well for support agents and customers" (Claude Haiku 4.5, Knowledge base)
- "Excellent knowledge base + onboarding integration (8.5/10)" (GLM 4.7 FlashX, Digital adoption)
- "⚡ Best for High-Volume Support: Stonly" (GLM 4.7 FlashX, Knowledge base)
- "High-volume customer service teams" (MiniMax M2.5, Knowledge base)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.
