# Skalin alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 200 of the 216 answers in the 1 category where Skalin holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/skalin/alternatives/

## Named instead, most often (every category and segment added)

- Gainsight: 50
- Custify: 47
- ChurnZero: 26
- Vitally: 20
- HubSpot Service Hub: 11
- ClientSuccess: 6

## Customer success platforms

**Small business**: 70 of 72 answers did not name Skalin.

- Custify: first choice in 42 of those 70
- HubSpot Service Hub: first choice in 8 of those 70
- Vitally: first choice in 8 of those 70
- ClientSuccess: first choice in 6 of those 70
- Akita: first choice in 4 of those 70
- ChurnZero: first choice in 3 of those 70
- Totango: first choice in 2 of those 70
- HubSpot CRM: first choice in 1 of those 70

**Mid-market**: 62 of 72 answers did not name Skalin (Skalin is #6 of 10 at 4%).

- ChurnZero: first choice in 22 of those 62
- Vitally: first choice in 12 of those 62
- Custify: first choice in 5 of those 62
- Gainsight: first choice in 4 of those 62
- HubSpot Service Hub: first choice in 2 of those 62
- Totango: first choice in 2 of those 62
- Akita: first choice in 1 of those 62
- Gainsight CS: first choice in 1 of those 62

**Enterprise**: 68 of 72 answers did not name Skalin.

- Gainsight: first choice in 46 of those 68
- Planhat: first choice in 2 of those 68
- ChurnZero: first choice in 1 of those 68
- Gainsight CS: first choice in 1 of those 68
- Gainsight Customer Success: first choice in 1 of those 68
- HubSpot Service Hub: first choice in 1 of those 68
- Salesforce Service Cloud: first choice in 1 of those 68
- Totango: first choice in 1 of those 68

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.