# Salesforce Loyalty Management alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 201 of the 216 answers in the 1 category where Salesforce Loyalty Management holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/salesforce-loyalty-management/alternatives/

## Named instead, most often (every category and segment added)

- Smile.io: 36
- Referral Rock: 23
- Influitive: 14
- Referral Factory: 9
- Extole: 8
- ReferralCandy: 7

## Loyalty, advocacy and referrals

**Small business**: 72 of 72 answers did not name Salesforce Loyalty Management.

- Smile.io: first choice in 25 of those 72
- Referral Rock: first choice in 14 of those 72
- Referral Factory: first choice in 7 of those 72
- ReferralCandy: first choice in 7 of those 72
- CustomerGauge: first choice in 3 of those 72
- Cello: first choice in 2 of those 72
- BON Loyalty: first choice in 1 of those 72
- FirstPromoter: first choice in 1 of those 72

**Mid-market**: 70 of 72 answers did not name Salesforce Loyalty Management (Salesforce Loyalty Management is #14 of 18 at 0%).

- Smile.io: first choice in 11 of those 70
- Referral Rock: first choice in 9 of those 70
- Influitive: first choice in 5 of those 70
- GrowSurf: first choice in 2 of those 70
- LoyaltyLion: first choice in 2 of those 70
- Referral Factory: first choice in 2 of those 70
- Ambassador: first choice in 1 of those 70
- Base.ai: first choice in 1 of those 70

**Enterprise**: 59 of 72 answers did not name Salesforce Loyalty Management (Salesforce Loyalty Management is #9 of 18 at 2%).

- Influitive: first choice in 9 of those 59
- Extole: first choice in 8 of those 59
- Talon.One: first choice in 6 of those 59
- Open Loyalty: first choice in 5 of those 59
- Annex Cloud: first choice in 4 of those 59
- Base.ai: first choice in 3 of those 59
- Voucherify: first choice in 3 of those 59
- Talkable: first choice in 2 of those 59

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.