# Salesforce Experience Cloud alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 172 of the 216 answers in the 1 category where Salesforce Experience Cloud holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/salesforce-experience-cloud/alternatives/

## Named instead, most often (every category and segment added)

- Bettermode: 33
- Circle: 30
- Discourse: 24
- Higher Logic Vanilla: 21
- Discord: 12
- Gainsight Customer Communities: 6

## Community platforms

**Small business**: 69 of 72 answers did not name Salesforce Experience Cloud (Salesforce Experience Cloud is #12 of 13 at 0%).

- Circle: first choice in 24 of those 69
- Bettermode: first choice in 21 of those 69
- Discourse: first choice in 14 of those 69
- Discord: first choice in 7 of those 69
- Facebook Groups: first choice in 2 of those 69
- Disciple: first choice in 1 of those 69
- Higher Logic Vanilla: first choice in 1 of those 69
- Mighty Networks: first choice in 1 of those 69

**Mid-market**: 59 of 72 answers did not name Salesforce Experience Cloud (Salesforce Experience Cloud is #13 of 14 at 0%).

- Bettermode: first choice in 10 of those 59
- Discourse: first choice in 7 of those 59
- Circle: first choice in 6 of those 59
- Higher Logic Vanilla: first choice in 6 of those 59
- Discord: first choice in 5 of those 59
- Gainsight Customer Communities: first choice in 4 of those 59
- Facebook Groups: first choice in 1 of those 59
- GroupApp: first choice in 1 of those 59

**Enterprise**: 44 of 72 answers did not name Salesforce Experience Cloud (Salesforce Experience Cloud is #3 of 9 at 12%).

- Higher Logic Vanilla: first choice in 14 of those 44
- Discourse: first choice in 3 of those 44
- Khoros: first choice in 3 of those 44
- Bettermode: first choice in 2 of those 44
- Elcom: first choice in 2 of those 44
- Gainsight Customer Communities: first choice in 2 of those 44
- Khoros Communities: first choice in 2 of those 44
- Salesforce Community Cloud: first choice in 2 of those 44

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.