# RingCentral Events: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 70 judge labels across 8 categories by 14 of 14 models. Page: https://gtm-ai-index.com/vendors/ringcentral-events/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Webinar and virtual event platforms | 0% | 21 | 28% | 29 |
| Contact center platforms | 0% | 20 | 15% | 13 |
| Event management platforms | 0% | 16 | 17% | 12 |
| Sales dialers and calling | 0% | 30 | 27% | 11 |
| Conversational intelligence and call recording | 0% | 23 | 0% | 2 |
| Call tracking platforms | 0% | 46 | 0% | 1 |
| Contact center quality assurance | 0% | 51 | 0% | 1 |
| In-app messaging and customer communications | 0% | 56 | 0% | 1 |

## What the models said for it

- "RingCentral is a stronger fit when you want a full event environment, not just a broadcast or webinar room." (GPT-5.4 mini, Webinars)
- "If you need a full virtual conference with networking and a branded event floor: Hopin is the leading choice." (GLM 4.7 FlashX, Webinars)
- "Zoom Contact Center or RingCentral can be compelling, especially if you want tighter UCaaS/CCaaS bundling" (GPT-5.4 mini, Contact center)
- "Best for Large-Scale, Multi-Track Virtual Conferences: RingCentral Events *(formerly Hopin)* or vFairs" (Gemini 3.5 Flash, Webinars)

## And against it

- "Hopin collapsed financially after the pandemic boom, laid off over half its staff... This volatility raised concerns about the long-term roadmap" (Qwen 3.7 Flash, Event management)
- ""What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"" (Muse Glimmer 30B, Dialers)
- "Post-pandemic decline: The platform has reportedly declined in quality and focus" (Kimi K2, Webinars)
- "Do not buy any legacy packages branded as "Hopin."" (Gemini 3.5 Flash, Webinars)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Webinar and virtual event platforms: 0% to 0%, ±0. Inside the floor by 11 points · rank 22 → 21 of 67.
- Contact center platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 20 of 86.
- Event management platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 16 of 81.
- Sales dialers and calling: 0% to 0%, ±0. Inside the floor by 11 points · rank 72 → 30 of 75.
- Conversational intelligence and call recording: 0% to 0%, ±0. Inside the floor by 11 points · rank 66 → 23 of 91.
- Call tracking platforms: 0% to 0%, ±0. New · not ranked in September 2026 · rank 46 of 63.
- Contact center quality assurance: 0% to 0%, ±0. New · not ranked in September 2026 · rank 51 of 81.
- In-app messaging and customer communications: 0% to 0%, ±0. New · not ranked in September 2026 · rank 56 of 105.

## The company

RingCentral; https://www.ringcentral.com; Belmont, United States; founded 2003; public, RNG on New York Stock Exchange. From Wikidata, fetched 2026-09-14.

## In its own words

What RingCentral Events's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: AI-powered video and event experiences (https://ringcentral.com/)
- For: community (https://www.ringcentral.com/pricing/video.html)
- Price stated: Starts at $99 $119 /organizer/month paid annually (https://www.ringcentral.com/pricing/video.html)
- Starting price: $99 (https://www.ringcentral.com/pricing/video.html)
- Free plan or trial: Try free (https://www.ringcentral.com/pricing/video.html)
- Integrations claimed: 45 (https://www.ringcentral.com/pricing/video.html)
- Certifications: GDPR, HIPAA, FINRA
- Customers named: SWARM Community

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.