# Retell AI alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 138 of the 252 answers in the 1 category where Retell AI holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/retell-ai/alternatives/

## Named instead, most often (every category and segment added)

- CloudTalk: 10
- PolyAI: 10
- Cognigy: 6
- Brilo.ai: 4
- Synthflow: 4
- Bland AI: 3

## AI voice agents

**Small business**: 38 of 84 answers did not name Retell AI (Retell AI is #1 of 7 at 20%).

- CloudTalk: first choice in 6 of those 38
- Synthflow: first choice in 4 of those 38
- Brilo.ai: first choice in 2 of those 38
- Goodcall: first choice in 2 of those 38
- Aloware: first choice in 1 of those 38
- Bland AI: first choice in 1 of those 38
- Google Dialogflow ES: first choice in 1 of those 38
- Lindy: first choice in 1 of those 38

**Mid-market**: 39 of 84 answers did not name Retell AI (Retell AI is #1 of 8 at 27%).

- CloudTalk: first choice in 4 of those 39
- Brilo.ai: first choice in 2 of those 39
- Vapi: first choice in 2 of those 39
- Aloware: first choice in 1 of those 39
- Bland AI: first choice in 1 of those 39
- Goodcall: first choice in 1 of those 39
- JustCall's AI Voice Agent: first choice in 1 of those 39
- OpenAI: first choice in 1 of those 39

**Enterprise**: 61 of 84 answers did not name Retell AI (Retell AI is #2 of 11 at 14%).

- PolyAI: first choice in 10 of those 61
- Cognigy: first choice in 6 of those 61
- Decagon: first choice in 3 of those 61
- Parloa: first choice in 3 of those 61
- Rasa Voice: first choice in 3 of those 61
- Sierra: first choice in 3 of those 61
- Amazon Connect Customer: first choice in 1 of those 61
- Bland AI: first choice in 1 of those 61

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.
