# Reputation: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 37 judge labels across 1 categories by 12 of 12 models. Page: https://gtm-ai-index.com/vendors/reputation/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Review and reputation management | 4% | 6 | 27% | 37 |

## What the models said for it

- "2. Reputation.com - Best for Enterprise Multi-Location ... Deep analytics and enterprise capabilities" (GLM 4.7 FlashX, Reviews)
- "I'd recommend Birdeye or Reputation.com as top reputation management tools." (Grok 4.1 Fast, Reviews)
- "Need everything in one place? → Birdeye or Reputation.com." (GPT-5.4 mini, Reviews)
- "focus on Birdeye, Reputation.com, ReviewTrackers, and possibly Podium" (DeepSeek V4 Flash, Reviews)

## And against it

- "Frequent Trustpilot accusations of scams, undelivered services ... Users report it as "flawed" for reputation tracking." (Grok 4.1 Fast, Reviews)
- "Avoid Birdeye and Reputation.com unless you have many physical locations" (DeepSeek V4 Flash, Reviews)
- "Avoid if budget is tight: Podium, Birdeye, Weave, and Reputation.com" (DeepSeek V4 Flash, Reviews)
- "Serious concerns about delivery and customer service." (DeepSeek V4 Flash, Reviews)

## The company

Reputation.com; http://www.reputation.com/; Redwood City, United States; founded 2006. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.