# Qualtrics CustomerXM alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 183 of the 252 answers in the 1 category where Qualtrics CustomerXM holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/qualtrics-customerxm/alternatives/

## Named instead, most often (every category and segment added)

- Google Forms: 23
- CustomerGauge: 15
- Tally: 13
- SurveyMonkey: 12
- SurveySparrow: 10
- Typeform: 9

## Customer feedback and surveys

**Small business**: 81 of 84 answers did not name Qualtrics CustomerXM (Qualtrics CustomerXM is #14 of 14 at 0%).

- Google Forms: first choice in 14 of those 81
- Tally: first choice in 10 of those 81
- Typeform: first choice in 9 of those 81
- SurveyMonkey: first choice in 8 of those 81
- Survicate: first choice in 8 of those 81
- SurveySparrow: first choice in 7 of those 81
- Delighted: first choice in 4 of those 81
- Jotform: first choice in 4 of those 81

**Mid-market**: 69 of 84 answers did not name Qualtrics CustomerXM (Qualtrics CustomerXM is #9 of 15 at 4%).

- CustomerGauge: first choice in 12 of those 69
- Google Forms: first choice in 9 of those 69
- Retently: first choice in 5 of those 69
- Alchemer: first choice in 3 of those 69
- SurveySparrow: first choice in 3 of those 69
- Tally: first choice in 3 of those 69
- AskNicely: first choice in 2 of those 69
- SurveyMonkey: first choice in 2 of those 69

**Enterprise**: 33 of 84 answers did not name Qualtrics CustomerXM (Qualtrics CustomerXM is #1 of 10 at 41%).

- CustomerGauge: first choice in 3 of those 33
- SurveyMonkey: first choice in 2 of those 33
- Alchemer: first choice in 1 of those 33
- Attest: first choice in 1 of those 33
- HubSpot Service Hub: first choice in 1 of those 33
- Jotform: first choice in 1 of those 33
- Qualtrics Experience Management: first choice in 1 of those 33
- Sogolytics: first choice in 1 of those 33

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.