# ProProfs Help Desk: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://gtm-ai-index.com/vendors/proprofs-help-desk/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer support and helpdesk | 0% | 35 | 0% | 1 |

## What the models said for it

- "A wallet-friendly choice for small teams that value simplicity" (Claude Haiku 4.5, Helpdesk)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.