# Product Fruits alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 196 of the 216 answers in the 1 category where Product Fruits holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/product-fruits/alternatives/

## Named instead, most often (every category and segment added)

- Intercom: 25
- OneSignal: 20
- Braze: 17
- Userpilot: 9
- Pendo: 6
- Crisp: 5

## In-app messaging and customer communications

**Small business**: 67 of 72 answers did not name Product Fruits (Product Fruits is #8 of 12 at 4%).

- OneSignal: first choice in 15 of those 67
- Intercom: first choice in 6 of those 67
- Crisp: first choice in 5 of those 67
- Userpilot: first choice in 4 of those 67
- Slack: first choice in 3 of those 67
- tawk.to: first choice in 3 of those 67
- ActiveCampaign: first choice in 2 of those 67
- Appcues: first choice in 2 of those 67

**Mid-market**: 62 of 72 answers did not name Product Fruits (Product Fruits is #5 of 15 at 5%).

- Intercom: first choice in 8 of those 62
- Userpilot: first choice in 5 of those 62
- Signal: first choice in 4 of those 62
- Braze: first choice in 3 of those 62
- Front: first choice in 3 of those 62
- OneSignal: first choice in 3 of those 62
- Tencent RTC Chat: first choice in 3 of those 62
- Appcues: first choice in 2 of those 62

**Enterprise**: 67 of 72 answers did not name Product Fruits.

- Braze: first choice in 14 of those 67
- Intercom: first choice in 11 of those 67
- Pendo: first choice in 6 of those 67
- Sendbird: first choice in 5 of those 67
- Stream: first choice in 3 of those 67
- Microsoft Teams: first choice in 2 of those 67
- OneSignal: first choice in 2 of those 67
- Pylon: first choice in 2 of those 67

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.