# Pendo alternatives: what AI models name instead, September 2026 GTM AI Recommendation Index, September 2026 Edition. 864 of the 1,080 answers in the 5 categories where Pendo holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/pendo/alternatives/ ## Named instead, most often (every category and segment added) - PostHog: 52 - Mixpanel: 40 - UserGuiding: 40 - Qualtrics: 34 - Amplitude: 30 - Userpilot: 29 ## Product analytics **Small business**: 47 of 72 answers did not name Pendo (Pendo is #4 of 8 at 6%). - PostHog: first choice in 24 of those 47 - Mixpanel: first choice in 12 of those 47 - Google Analytics 4: first choice in 3 of those 47 - Amplitude: first choice in 1 of those 47 - Heap: first choice in 1 of those 47 - Statsig: first choice in 1 of those 47 **Mid-market**: 41 of 72 answers did not name Pendo (Pendo is #4 of 8 at 11%). - PostHog: first choice in 12 of those 41 - Amplitude: first choice in 5 of those 41 - Mixpanel: first choice in 5 of those 41 - Countly: first choice in 1 of those 41 - Google Analytics 4: first choice in 1 of those 41 - LogRocket: first choice in 1 of those 41 - PostHog EU/self-hosted: first choice in 1 of those 41 - Statsig: first choice in 1 of those 41 **Enterprise**: 29 of 72 answers did not name Pendo (Pendo is #2 of 9 at 31%). - Amplitude: first choice in 7 of those 29 - Mixpanel: first choice in 4 of those 29 - PostHog: first choice in 2 of those 29 - Klaritics: first choice in 1 of those 29 - NetSpring: first choice in 1 of those 29 - Qrvey: first choice in 1 of those 29 ## Digital adoption and onboarding **Small business**: 61 of 72 answers did not name Pendo (Pendo is #9 of 14 at 2%). - UserGuiding: first choice in 31 of those 61 - Userpilot: first choice in 7 of those 61 - HelpHero: first choice in 6 of those 61 - Tango: first choice in 5 of those 61 - Userflow: first choice in 5 of those 61 - Appcues: first choice in 3 of those 61 - Product Fruits: first choice in 2 of those 61 - ProductFruits: first choice in 2 of those 61 **Mid-market**: 45 of 72 answers did not name Pendo (Pendo is #5 of 11 at 10%). - Userpilot: first choice in 12 of those 45 - UserGuiding: first choice in 9 of those 45 - Whatfix: first choice in 3 of those 45 - Appcues: first choice in 1 of those 45 - Apty: first choice in 1 of those 45 - HelpHero: first choice in 1 of those 45 - OnRamp: first choice in 1 of those 45 - Tango: first choice in 1 of those 45 **Enterprise**: 38 of 72 answers did not name Pendo (Pendo is #3 of 9 at 11%). - Whatfix: first choice in 8 of those 38 - WalkMe: first choice in 6 of those 38 - Apty: first choice in 4 of those 38 - Lemon Learning: first choice in 2 of those 38 - Inline Manual: first choice in 1 of those 38 - Jimo: first choice in 1 of those 38 - Userlane: first choice in 1 of those 38 ## In-app messaging and customer communications **Small business**: 71 of 72 answers did not name Pendo (Pendo is #11 of 12 at 0%). - OneSignal: first choice in 15 of those 71 - Crisp: first choice in 7 of those 71 - Intercom: first choice in 6 of those 71 - Gleap: first choice in 4 of those 71 - Userpilot: first choice in 4 of those 71 - Slack: first choice in 3 of those 71 - tawk.to: first choice in 3 of those 71 - ActiveCampaign: first choice in 2 of those 71 **Mid-market**: 62 of 72 answers did not name Pendo (Pendo is #8 of 15 at 2%). - Intercom: first choice in 8 of those 62 - Userpilot: first choice in 6 of those 62 - OneSignal: first choice in 5 of those 62 - Signal: first choice in 4 of those 62 - Braze: first choice in 3 of those 62 - Front: first choice in 3 of those 62 - Tencent RTC Chat: first choice in 3 of those 62 - Customer.io: first choice in 2 of those 62 **Enterprise**: 61 of 72 answers did not name Pendo (Pendo is #3 of 13 at 9%). - Braze: first choice in 11 of those 61 - Intercom: first choice in 9 of those 61 - Sendbird: first choice in 4 of those 61 - Microsoft Teams: first choice in 2 of those 61 - OneSignal: first choice in 2 of those 61 - Pylon: first choice in 2 of those 61 - Slack Enterprise Grid: first choice in 2 of those 61 - Stream: first choice in 2 of those 61 ## Customer intelligence and data science **Small business**: 67 of 72 answers did not name Pendo (Pendo is #6 of 10 at 2%). - Mixpanel: first choice in 13 of those 67 - Google Analytics 4: first choice in 12 of those 67 - PostHog: first choice in 11 of those 67 - HubSpot: first choice in 8 of those 67 - Amplitude: first choice in 5 of those 67 - HubSpot Marketing Hub: first choice in 5 of those 67 - Apollo.io: first choice in 2 of those 67 - Factors.ai: first choice in 2 of those 67 **Mid-market**: 65 of 72 answers did not name Pendo (Pendo is #9 of 14 at 0%). - Google Analytics 4: first choice in 8 of those 65 - HubSpot Marketing Hub: first choice in 5 of those 65 - Segment: first choice in 5 of those 65 - Amplitude: first choice in 3 of those 65 - Mixpanel: first choice in 3 of those 65 - PostHog: first choice in 3 of those 65 - Adobe Customer Journey Analytics: first choice in 2 of those 65 - Fullstory: first choice in 2 of those 65 **Enterprise**: 70 of 72 answers did not name Pendo. - Adobe Customer Journey Analytics: first choice in 9 of those 70 - Amplitude: first choice in 9 of those 70 - Salesforce Data Cloud: first choice in 4 of those 70 - Gainsight: first choice in 3 of those 70 - Mixpanel: first choice in 3 of those 70 - 6sense: first choice in 2 of those 70 - Adobe Customer Journey Analytics (CJA) B2B Edition: first choice in 2 of those 70 - Medallia Experience Cloud: first choice in 2 of those 70 ## Customer feedback and surveys **Small business**: 72 of 72 answers did not name Pendo. - Google Forms: first choice in 18 of those 72 - Survicate: first choice in 13 of those 72 - Typeform: first choice in 12 of those 72 - SurveyMonkey: first choice in 10 of those 72 - SurveySparrow: first choice in 6 of those 72 - Retently: first choice in 5 of those 72 - Tally: first choice in 3 of those 72 - CustomerGauge: first choice in 2 of those 72 **Mid-market**: 67 of 72 answers did not name Pendo (Pendo is #18 of 18 at 0%). - Google Forms: first choice in 9 of those 67 - Qualtrics: first choice in 8 of those 67 - CustomerGauge: first choice in 7 of those 67 - Retently: first choice in 5 of those 67 - Medallia: first choice in 4 of those 67 - Survicate: first choice in 4 of those 67 - SurveyMonkey: first choice in 3 of those 67 - SurveySparrow: first choice in 3 of those 67 **Enterprise**: 68 of 72 answers did not name Pendo. - Qualtrics: first choice in 26 of those 68 - CustomerGauge: first choice in 11 of those 68 - Medallia: first choice in 9 of those 68 - SurveyMonkey: first choice in 3 of those 68 - Pollfish: first choice in 2 of those 68 - ProductLift: first choice in 2 of those 68 - AskNicely: first choice in 1 of those 68 - Enterpret: first choice in 1 of those 68 Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.