# Otter.ai: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 15 judge labels across 4 categories by 10 of 14 models. Page: https://gtm-ai-index.com/vendors/otter-ai/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Conversational intelligence and call recording | 0% | 21 | 25% | 12 |
| Field sales tools | 0% | 46 | 0% | 1 |
| Meeting scheduling | 0% | 51 | 100% | 1 |
| Sales coaching and training | 0% | 49 | 0% | 1 |

## What the models said for it

- "Choose Otter if you want a polished general meeting assistant with sales workflows." (GPT-5.4 mini, Conversation intel)
- "Otter.ai starts around $10–$17/user/month and is best for B2C residential teams" (Claude Haiku 4.5, Field sales)
- "Known for accuracy and ease of use, especially for meetings and interviews." (Mistral Small, Conversation intel)
- "Otter is best for individual contributors and small teams on a tight budget" (Claude Haiku 4.5, Conversation intel)

## And against it

- "Privacy Lawsuits: Faced multiple class-action lawsuits in 2025 alleging unauthorized recording of conversations without participant consent" (MiniMax M2.5, Conversation intel)
- "described as meeting-note or chat tools that appear in CI rankings mainly because they do transcription" (Perplexity Sonar, Conversation intel)
- "Otter.ai: be cautious with sensitive conversations on individual or non-enterprise accounts." (GPT-6 Luna, Conversation intel)
- "Otter.ai requires third-party bots and has privacy concerns due to external data handling" (Claude Haiku 4.5, Scheduling)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Conversational intelligence and call recording: 0% to 0%, ±0. Inside the floor by 11 points · rank 63 → 21 of 91.
- Field sales tools: 0% to 0%, ±0. New · not ranked in September 2026 · rank 46 of 94.
- Meeting scheduling: 0% to 0%, ±0. New · not ranked in September 2026 · rank 51 of 58.
- Sales coaching and training: 0% to 0%, ±0. New · not ranked in September 2026 · rank 49 of 124.

## The company

otter.ai; https://otter.ai. From Wikidata, fetched 2026-09-14.

## In its own words

What Otter.ai's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Your AI notetaker is now also your Conversational Knowledge Engine (https://otter.ai/)
- For: individuals, small teams, teams, and enterprises (https://otter.ai/)
- Price stated: Free forever; From $19.99/month per user (https://otter.ai/)
- Starting price: 19.99 (https://otter.ai/)
- Free plan or trial: Free forever; 7-day free trial included (https://otter.ai/)
- Integrations claimed: 2300 (https://otter.ai/integrations)
- Certifications: HIPAA compliance (add-on), CCPA, GDPR, HIPAA, SOC 2, VPAT, TX-RAMP Level 2
- Customers named: Tim Draper, Laura Brown, Vice President of Sales at Aiden Technologies, Brandon Savage, Head of Solution Enablement, Voziq.ai, Tony Robbins, Matt Sodnicar, Marketing Manager, Canidium, Woven Health Collective, MRI Software, Audience Strategies

## What it publishes

Every page otter.ai exposes, read 2026-09-29: 560 addresses. By kind, pages and the last 90 days:

- blog: 385 pages, 0 in the last 90 days, latest undated
- case study: 11 pages, 0 in the last 90 days, latest undated
- webinar or virtual event: 8 pages, 1 in the last 90 days, latest 2026-07-17
- conference or event: 3 pages, 0 in the last 90 days, latest undated
- comparison: 8 pages, 0 in the last 90 days, latest undated
- glossary or explainer: 2 pages, 0 in the last 90 days, latest undated
- podcast or video: 3 pages, 0 in the last 90 days, latest undated
- news or press: 1 pages, 0 in the last 90 days, latest undated
- Recent: 2026-07-17 webinar or virtual event: Live assist webinar od https://go.otter.ai/live-assist-webinar-od

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.