# Otter.ai alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 186 of the 216 answers in the 1 category where Otter.ai holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/otter-ai/alternatives/

## Named instead, most often (every category and segment added)

- Gong: 54
- Avoma: 38
- Fathom: 24
- Fireflies.ai: 14
- CloudTalk: 4
- Jiminny: 3

## Conversational intelligence and call recording

**Small business**: 52 of 72 answers did not name Otter.ai (Otter.ai is #5 of 11 at 4%).

- Fathom: first choice in 20 of those 52
- Avoma: first choice in 14 of those 52
- Fireflies.ai: first choice in 11 of those 52
- CloudTalk: first choice in 2 of those 52
- Dialpad: first choice in 2 of those 52
- Aircall: first choice in 1 of those 52
- Convo: first choice in 1 of those 52
- Grain: first choice in 1 of those 52

**Mid-market**: 63 of 72 answers did not name Otter.ai (Otter.ai is #12 of 12 at 0%).

- Avoma: first choice in 24 of those 63
- Gong: first choice in 13 of those 63
- Fathom: first choice in 4 of those 63
- Jiminny: first choice in 3 of those 63
- Fireflies.ai: first choice in 2 of those 63
- Clari Copilot: first choice in 1 of those 63

**Enterprise**: 71 of 72 answers did not name Otter.ai (Otter.ai is #13 of 13 at 0%).

- Gong: first choice in 41 of those 71
- CloudTalk: first choice in 2 of those 71
- CallCabinet: first choice in 1 of those 71
- CallMiner: first choice in 1 of those 71
- CallMiner Eureka: first choice in 1 of those 71
- Chorus by ZoomInfo: first choice in 1 of those 71
- Cresta: first choice in 1 of those 71
- Fireflies.ai: first choice in 1 of those 71

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.