# OpenPhone: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 7 judge labels across 2 categories by 6 of 12 models. Page: https://gtm-ai-index.com/vendors/openphone/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Sales dialers and calling | 0% | 62 | 33% | 6 |
| Conversational intelligence and call recording | 0% | 43 | 0% | 1 |

## What the models said for it

- "$15/user full VoIP + auto recording/transcripts/summaries. Simple for phone-focused SMBs." (Grok 4.1 Fast, Conversation intel)

## And against it

- "Basic VoIP (RingCentral, Dialpad starter, OpenPhone) | Real outbound calling" (Kimi K2, Dialers)
- "Using standard VoIP services designed for inbound support (e.g., basic OpenPhone or Dialpad accounts) is often ineffective for aggressive outbound teams." (Qwen 3.7 Flash, Dialers)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.