# monday.com Customer Success: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 2 judge labels across 1 categories by 2 of 12 models. Page: https://gtm-ai-index.com/vendors/monday-com-customer-success/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer success platforms | 0% | 20 | 0% | 2 |

## What the models said for it

- "If you're not SaaS or prefer a lighter footprint, evaluate monday.com Customer Success first." (Qwen 3.7 Flash, Customer success)
- "the strongest alternative is monday.com Customer Success" (Perplexity Sonar, Customer success)

## The company

monday.com; https://monday.com/; Tel Aviv; founded 2012. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.