# Mitel MiContact Center Business: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 2 judge labels across 2 categories by 1 of 14 models. Page: https://gtm-ai-index.com/vendors/mitel-micontact-center-business/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Contact center platforms | 0% | 82 | 100% | 1 |
| Contact center quality assurance | 0% | 80 | 100% | 1 |

## And against it

- "I’d avoid selecting it for a new contact-center rollout unless the vendor explains the transition in writing." (GPT-6 Luna, Contact center)
- "This is the clearest lifecycle caution: Mitel says new sales ended December 31, 2025" (GPT-6 Luna, Contact center QA)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.