# Microsoft Dynamics 365 Sales alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 155 of the 216 answers in the 1 category where Microsoft Dynamics 365 Sales holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/microsoft-dynamics-365-sales/alternatives/

## Named instead, most often (every category and segment added)

- HubSpot CRM: 45
- Pipedrive: 15
- Zoho CRM: 11
- Salesforce Sales Cloud: 8
- HubSpot Sales Hub: 7
- Salesflare: 6

## CRM

**Small business**: 71 of 72 answers did not name Microsoft Dynamics 365 Sales (Microsoft Dynamics 365 Sales is #9 of 10 at 0%).

- HubSpot CRM: first choice in 30 of those 71
- Pipedrive: first choice in 13 of those 71
- Salesflare: first choice in 6 of those 71
- Zoho CRM: first choice in 5 of those 71
- Bigin by Zoho: first choice in 2 of those 71
- Less Annoying CRM: first choice in 2 of those 71
- Close: first choice in 1 of those 71

**Mid-market**: 56 of 72 answers did not name Microsoft Dynamics 365 Sales (Microsoft Dynamics 365 Sales is #9 of 11 at 0%).

- HubSpot CRM: first choice in 15 of those 56
- HubSpot Sales Hub: first choice in 5 of those 56
- Zoho CRM: first choice in 5 of those 56
- Less Annoying CRM: first choice in 3 of those 56
- Salesforce Sales Cloud: first choice in 3 of those 56
- Bigin by Zoho: first choice in 2 of those 56
- Coevera: first choice in 2 of those 56
- Pipedrive: first choice in 2 of those 56

**Enterprise**: 28 of 72 answers did not name Microsoft Dynamics 365 Sales (Microsoft Dynamics 365 Sales is #2 of 10 at 19%).

- Salesforce Sales Cloud: first choice in 5 of those 28
- Creatio: first choice in 2 of those 28
- HubSpot Sales Hub: first choice in 2 of those 28
- GoHighLevel: first choice in 1 of those 28
- Microsoft Dynamics 365 Customer Engagement: first choice in 1 of those 28
- Zoho CRM: first choice in 1 of those 28

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.