# Medallia Experience Cloud alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 201 of the 252 answers in the 1 category where Medallia Experience Cloud holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/medallia-experience-cloud/alternatives/

## Named instead, most often (every category and segment added)

- Google Forms: 24
- CustomerGauge: 16
- SurveyMonkey: 16
- Qualtrics CustomerXM: 12
- Survicate: 11
- SurveySparrow: 10

## Customer feedback and surveys

**Small business**: 84 of 84 answers did not name Medallia Experience Cloud (Medallia Experience Cloud is #13 of 14 at 0%).

- Google Forms: first choice in 15 of those 84
- SurveyMonkey: first choice in 10 of those 84
- Tally: first choice in 10 of those 84
- Typeform: first choice in 9 of those 84
- Survicate: first choice in 8 of those 84
- SurveySparrow: first choice in 7 of those 84
- Delighted: first choice in 4 of those 84
- Jotform: first choice in 4 of those 84

**Mid-market**: 76 of 84 answers did not name Medallia Experience Cloud (Medallia Experience Cloud is #15 of 15 at 0%).

- CustomerGauge: first choice in 13 of those 76
- Google Forms: first choice in 9 of those 76
- Retently: first choice in 5 of those 76
- Alchemer: first choice in 3 of those 76
- Qualtrics CustomerXM: first choice in 3 of those 76
- SurveyMonkey: first choice in 3 of those 76
- SurveySparrow: first choice in 3 of those 76
- Survicate: first choice in 3 of those 76

**Enterprise**: 41 of 84 answers did not name Medallia Experience Cloud (Medallia Experience Cloud is #3 of 10 at 11%).

- Qualtrics CustomerXM: first choice in 9 of those 41
- CustomerGauge: first choice in 3 of those 41
- SurveyMonkey: first choice in 3 of those 41
- Alchemer: first choice in 1 of those 41
- Attest: first choice in 1 of those 41
- HubSpot Service Hub: first choice in 1 of those 41
- Jotform: first choice in 1 of those 41
- Sogolytics: first choice in 1 of those 41

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.