# ManageEngine ServiceDesk Plus: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://gtm-ai-index.com/vendors/manageengine-servicedesk-plus/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer support and helpdesk | 0% | 36 | 0% | 1 |

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Customer support and helpdesk: 0% to 0%, ±0. New · not ranked in September 2026 · rank 36 of 55.

## In its own words

What ManageEngine ServiceDesk Plus's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Full-stack service management for enterprises (https://www.manageengine.com/remote-monitoring-management/servicedesk-plus-integration.html)
- For: enterprises (https://www.manageengine.com/remote-monitoring-management/servicedesk-plus-integration.html)
- Price stated: เลือกแพ็กเกจราคาที่ยืดหยุ่นของเรา (https://www.manageengine.com/th/service-desk/what-is-servicedesk-plus.html)
- Free plan or trial: Try RMM Central for free (https://www.manageengine.com/remote-monitoring-management/servicedesk-plus-integration.html)
- Certifications: PinkVERIFY™, GDPR, HIPAA, compatible con la biblioteca de infraestructura de TI 4 por Pink Elephant para cuatro prácticas de ITSM: gestión de incidentes, gestión de solicitudes de servicio, gestión de problemas y habilitación del cambio, SERVIEW ha certificado que ServiceDesk Plus es compatible con el marco la biblioteca de infraestructura de TI 4 para las siguientes ocho prácticas: gestión de incidentes, gestión de solicitudes de servicio, gestión de problemas, gestión de catálogos de servicios, gestión de niveles de servicio, habilitación del cambio, medición y gestión de liberaciones e informes, Pink Elephant ha certificado que ServiceDesk Plus es compatible con la biblioteca de infraestructura de TI 2011 para las siguientes cuatro prácticas de ITSM: gestión de incidentes, cumplimiento de solicitudes, gestión de cambios y gestión de activos, cumple la normativa HIPAA
- Hosting: AWS, Public Cloud, Data Centers ของเราเอง

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.