# Keap: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 9 judge labels across 4 categories by 7 of 14 models. Page: https://gtm-ai-index.com/vendors/keap/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Email marketing platforms | 2% | 9 | 0% | 2 |
| Marketing automation and campaign management | 0% | 59 | 75% | 4 |
| CRM | 0% | 41 | 50% | 2 |
| Lead routing and management | 0% | 77 | 0% | 1 |

## What the models said for it

- "Category A: The "Growth" Platform (Most Likely Fit) ... Drip, Keap." (Qwen 3.7 Flash, Email marketing)
- "Service business needing automation | Keap, Insightly" (GLM 4.7 FlashX, CRM)

## And against it

- "user reviews consistently complain about a clunky interface... customers frequently complain about difficult cancellation policies" (Gemini 3.5 Flash, Marketing automation)
- "be very wary of platforms that lock you into high monthly costs for basic features (like Keap)" (MiniMax M2.5, Marketing automation)
- "Keap/Infusionsoft — functionality frustrations" (Kimi K2, Marketing automation)
- "Be cautious of extreme complexity and rigid lock-ins." (Gemini 3.5 Flash, CRM)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Email marketing platforms: 0% to 2%, +2. New · not ranked in September 2026 · rank 9 of 66.
- Marketing automation and campaign management: 0% to 0%, ±0. Inside the floor by 11 points · rank 43 → 59 of 59.
- CRM: 0% to 0%, ±0. Inside the floor by 11 points · rank 70 → 41 of 64.
- Lead routing and management: 0% to 0%, ±0. Inside the floor by 11 points · rank 26 → 77 of 111.

## The company

Thryv, Inc.; https://www.thryv.com/; Dallas, Texas, United States; founded 2013; public, THRY on Nasdaq. From Wikidata, fetched 2026-09-14.

## In its own words

What Keap's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: the leading small business CRM and automation platform built exclusively to help small businesses save time and grow without the chaos. (https://keap.com/)
- For: small businesses (https://keap.com/)
- Price stated: Starting at $299/mo (Billed at $2,988/year) (Billed monthly) (https://keap.com/pricing)
- Starting price: $299/mo (https://keap.com/pricing)
- Free plan or trial: No credit card is required for your free trial. The free trial has most, but not all of the features in the paid edition. (https://keap.com/pricing)
- Integrations claimed: 5000 (https://keap.com/)
- Customers named: WBTrading, Wholistic Health Boss, Travel Divas, Lifeonaire, The Automation Agency, Jenna Kutcher, Lamar Tyler, Donald Miller

## What it publishes

Every page keap.com exposes, read 2026-09-29: 3289 addresses. By kind, pages and the last 90 days:

- blog: 277 pages, 0 in the last 90 days, latest 2024-08-22
- case study: 47 pages, 0 in the last 90 days, latest 2019-01-29
- webinar or virtual event: 57 pages, 0 in the last 90 days, latest 2024-08-15
- conference or event: 147 pages, 0 in the last 90 days, latest 2017-04-12
- report or ebook: 65 pages, 0 in the last 90 days, latest 2017-04-12
- comparison: 32 pages, 0 in the last 90 days, latest 2022-08-09
- template or tool: 34 pages, 0 in the last 90 days, latest 2021-09-21
- glossary or explainer: 25 pages, 0 in the last 90 days, latest undated
- podcast or video: 174 pages, 0 in the last 90 days, latest 2024-08-01
- news or press: 4 pages, 0 in the last 90 days, latest 2022-08-30
- Recent: 2024-08-22 blog: Ultimate automator awards 2024 https://keap.com/ultimate-automator-awards-2024
- Recent: 2024-08-15 webinar or virtual event: August2024 product update livestream recap https://keap.com/product-updates/august2024-product-update-livestream-recap
- Recent: 2024-08-01 podcast or video: Conquer the chaos melodie moore https://keap.com/resources/podcasts/conquer-the-chaos-melodie-moore
- Recent: 2024-03-13 blog: Partner day events https://keap.com/resources/partner-day-events
- Recent: 2024-03-01 blog: Implementation services https://keap.com/resources/implementation-services
- Recent: 2023-05-01 blog: Ai content generator assistant https://keap.com/ai-content-generator-assistant

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.