# Intercom's Fin AI: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 12 models. Page: https://gtm-ai-index.com/vendors/intercom-s-fin-ai/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Chatbots and conversational AI for support | 0% | 89 | 100% | 1 |

## And against it

- "Intercom’s Fin AI is a highly capable AI agent, but it is frequently criticized for its pricing predictability." (Gemini 3.5 Flash, Support chatbots)

## The company

Intercom; http://www.intercom.com/; United States; founded 2011. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.