# Helply: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 8 judge labels across 5 categories by 6 of 12 models. Page: https://gtm-ai-index.com/vendors/helply/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Chatbots and conversational AI for support | 2% | 15 | 0% | 1 |
| In-app messaging and customer communications | 2% | 17 | 0% | 2 |
| Knowledge base and self-service | 2% | 16 | 0% | 1 |
| Customer feedback and surveys | 2% | 18 | 0% | 2 |
| Customer support and helpdesk | 0% | 25 | 0% | 2 |

## What the models said for it

- "For most mid-market B2B companies, Helply offers the most compelling value proposition with its pay-per-outcome model and strong AI features" (GLM 4.7 FlashX, Knowledge base)
- "Helply is excellent if you want support to drive revenue outcomes" (Claude Haiku 4.5, In-app messaging)
- "1. Helply - *Best Overall for B2B Support Teams*" (Mistral Small, Feedback)
- "I'd recommend Helply as your top choice" (Mistral Small, Support chatbots)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.