# Helpjuice alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 190 of the 216 answers in the 1 category where Helpjuice holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/helpjuice/alternatives/

## Named instead, most often (every category and segment added)

- Notion: 35
- Confluence: 11
- Freshdesk: 11
- Zendesk: 11
- Plain: 10
- Slite: 8

## Knowledge base and self-service

**Small business**: 67 of 72 answers did not name Helpjuice (Helpjuice is #16 of 16 at 0%).

- Notion: first choice in 24 of those 67
- Slite: first choice in 8 of those 67
- Freshdesk: first choice in 5 of those 67
- Help Scout: first choice in 4 of those 67
- Plain: first choice in 3 of those 67
- Slab: first choice in 3 of those 67
- Zoho Desk: first choice in 3 of those 67
- Confluence: first choice in 2 of those 67

**Mid-market**: 61 of 72 answers did not name Helpjuice (Helpjuice is #8 of 16 at 4%).

- Notion: first choice in 11 of those 61
- Freshdesk: first choice in 6 of those 61
- Plain: first choice in 4 of those 61
- BookStack: first choice in 3 of those 61
- Confluence: first choice in 3 of those 61
- Document360: first choice in 3 of those 61
- ProProfs Knowledge Base: first choice in 2 of those 61
- Pylon: first choice in 2 of those 61

**Enterprise**: 62 of 72 answers did not name Helpjuice (Helpjuice is #2 of 11 at 19%).

- Zendesk: first choice in 11 of those 62
- Confluence: first choice in 6 of those 62
- Document360: first choice in 4 of those 62
- Plain: first choice in 3 of those 62
- Pylon: first choice in 2 of those 62
- Zendesk Guide: first choice in 2 of those 62
- Atlassian Confluence: first choice in 1 of those 62
- Glean: first choice in 1 of those 62

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.