# Groove: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 16 judge labels across 3 categories by 9 of 14 models. Page: https://gtm-ai-index.com/vendors/groove/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Sales engagement platforms | 0% | 12 | 0% | 11 |
| Customer support and helpdesk | 0% | 20 | 0% | 4 |
| Knowledge base and self-service | 0% | 44 | 0% | 1 |

## What the models said for it

- "the company now brands itself Clari + Salesloft, with Salesloft covering top of funnel and Clari covering conversion and close" (Muse Glimmer 30B, Sales engagement)
- "starts at $12/user/month and is a great tool for startups and small businesses with affordable pricing" (Claude Haiku 4.5, Knowledge base)
- "Simple cadences, activity capture; great value if you're locked into Salesforce." (Grok 4.1 Fast, Sales engagement)
- "Consider it when evaluating engagement together with broader revenue operations" (GPT-6 Luna, Sales engagement)

## Movement since September 2026

Floor: 11 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Sales engagement platforms: 0% to 0%, ±0. Inside the floor by 11 points · rank 11 → 12 of 66.
- Customer support and helpdesk: 0% to 0%, ±0. Inside the floor by 11 points · rank 37 → 20 of 55.
- Knowledge base and self-service: 0% to 0%, ±0. New · not ranked in September 2026 · rank 44 of 88.

## In its own words

What Groove's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.


## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.