# Gleap: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 7 judge labels across 1 categories by 5 of 12 models. Page: https://gtm-ai-index.com/vendors/gleap/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| In-app messaging and customer communications | 2% | 11 | 0% | 7 |

## What the models said for it

- "Choose Gleap if you want an affordable, all-in-one in-app support widget that handles live chat, AI deflection, and bug reporting." (Gemini 3.5 Flash, In-app messaging)
- "strong all-in-one for SaaS support + onboarding + feedback, often better value than Intercom" (DeepSeek V4 Flash, In-app messaging)
- "The Rising Alternative: Gleap ... has emerged as an incredibly strong challenger" (Gemini 3.5 Flash, In-app messaging)
- "Consider Gleap at $49/month if you need both support and proactive messaging" (Mistral Small, In-app messaging)

## The company

Q136677048; https://www.gleap.io/; Austria; founded 2020. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.