# Gainsight Customer Communities alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 159 of the 216 answers in the 1 category where Gainsight Customer Communities holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/gainsight-customer-communities/alternatives/

## Named instead, most often (every category and segment added)

- Circle: 31
- Bettermode: 26
- Discourse: 23
- Higher Logic Vanilla: 20
- Discord: 12
- Khoros: 4

## Community platforms

**Small business**: 68 of 72 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #11 of 13 at 0%).

- Circle: first choice in 25 of those 68
- Bettermode: first choice in 20 of those 68
- Discourse: first choice in 14 of those 68
- Discord: first choice in 7 of those 68
- Facebook Groups: first choice in 2 of those 68
- Disciple: first choice in 1 of those 68
- Higher Logic Vanilla: first choice in 1 of those 68
- Mighty Networks: first choice in 1 of those 68

**Mid-market**: 45 of 72 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #6 of 14 at 6%).

- Circle: first choice in 6 of those 45
- Discourse: first choice in 6 of those 45
- Discord: first choice in 5 of those 45
- Bettermode: first choice in 4 of those 45
- Higher Logic Vanilla: first choice in 4 of those 45
- Facebook Groups: first choice in 1 of those 45
- GroupApp: first choice in 1 of those 45
- Mighty Networks: first choice in 1 of those 45

**Enterprise**: 46 of 72 answers did not name Gainsight Customer Communities (Gainsight Customer Communities is #2 of 9 at 12%).

- Higher Logic Vanilla: first choice in 15 of those 46
- Khoros: first choice in 4 of those 46
- Salesforce Experience Cloud: first choice in 4 of those 46
- Discourse: first choice in 3 of those 46
- Khoros Communities: first choice in 3 of those 46
- Bettermode: first choice in 2 of those 46
- Elcom: first choice in 2 of those 46
- Salesforce Community Cloud: first choice in 2 of those 46

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.