# Freshsales alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 371 of the 432 answers in the 2 categories where Freshsales holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/freshsales/alternatives/

## Named instead, most often (every category and segment added)

- LeanData: 62
- Salesforce Sales Cloud: 45
- HubSpot CRM: 40
- HubSpot Sales Hub: 30
- LeadAngel: 22
- Pipedrive: 17

## CRM

**Small business**: 47 of 72 answers did not name Freshsales (Freshsales is #7 of 10 at 0%).

- HubSpot CRM: first choice in 16 of those 47
- Pipedrive: first choice in 11 of those 47
- Salesflare: first choice in 3 of those 47
- Zoho CRM: first choice in 3 of those 47
- Bigin by Zoho: first choice in 1 of those 47
- Less Annoying CRM: first choice in 1 of those 47

**Mid-market**: 57 of 72 answers did not name Freshsales (Freshsales is #6 of 11 at 2%).

- HubSpot CRM: first choice in 17 of those 57
- Salesforce Sales Cloud: first choice in 8 of those 57
- HubSpot Sales Hub: first choice in 5 of those 57
- Less Annoying CRM: first choice in 3 of those 57
- Zoho CRM: first choice in 2 of those 57
- Bigin by Zoho: first choice in 1 of those 57
- Close: first choice in 1 of those 57
- Coevera: first choice in 1 of those 57

**Enterprise**: 72 of 72 answers did not name Freshsales.

- Salesforce Sales Cloud: first choice in 37 of those 72
- Microsoft Dynamics 365 Sales: first choice in 9 of those 72
- Creatio: first choice in 2 of those 72
- HubSpot Sales Hub: first choice in 2 of those 72
- Zoho CRM: first choice in 2 of those 72
- Conduyt: first choice in 1 of those 72
- GoHighLevel: first choice in 1 of those 72
- Microsoft Dynamics 365 Customer Engagement: first choice in 1 of those 72

## Lead routing and management

**Small business**: 57 of 72 answers did not name Freshsales (Freshsales is #6 of 14 at 8%).

- HubSpot Sales Hub: first choice in 18 of those 57
- RevenueHero: first choice in 7 of those 57
- Pipedrive: first choice in 6 of those 57
- HubSpot CRM: first choice in 4 of those 57
- Kubaru: first choice in 4 of those 57
- Zoho CRM: first choice in 3 of those 57
- LeadAngel: first choice in 2 of those 57
- PowerRouter: first choice in 2 of those 57

**Mid-market**: 66 of 72 answers did not name Freshsales (Freshsales is #12 of 14 at 0%).

- LeanData: first choice in 19 of those 66
- LeadAngel: first choice in 18 of those 66
- Chili Piper: first choice in 8 of those 66
- HubSpot Sales Hub: first choice in 5 of those 66
- Distribution Engine: first choice in 3 of those 66
- HubSpot CRM: first choice in 3 of those 66
- Traction Complete: first choice in 2 of those 66
- Zoho CRM: first choice in 2 of those 66

**Enterprise**: 72 of 72 answers did not name Freshsales.

- LeanData: first choice in 43 of those 72
- Kubaru: first choice in 10 of those 72
- Chili Piper: first choice in 4 of those 72
- LeadAngel: first choice in 2 of those 72
- Salesforce Lead Assignment Rules: first choice in 2 of those 72
- Traction Complete: first choice in 2 of those 72
- Default: first choice in 1 of those 72
- HubSpot Breeze Intelligence: first choice in 1 of those 72

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.