# Freshdesk Contact Center: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 5 judge labels across 1 categories by 4 of 14 models. Page: https://gtm-ai-index.com/vendors/freshdesk-contact-center/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Contact center platforms | 5% | 8 | 0% | 5 |

## What the models said for it

- "If you need zero upfront cost: Freshdesk Contact Center free starter or CallHippo $1/mo Basic is the lowest entry point." (Muse Glimmer 30B, Contact center)
- "Freshdesk Contact Center ($18/agent/month) if you need ticketing + calls in one place" (DeepSeek V4 Flash, Contact center)
- "Freshdesk Contact Center — *Best Overall for Small Teams*" (GLM 4.7 FlashX, Contact center)
- "It is one of the cheapest professional call center tools on the market." (Gemini 3.5 Flash, Contact center)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.