# EvaluAgent: how AI models rank it, October 2026

GTM AI Recommendation Index, October 2026 Edition. Named in 45 judge labels across 1 categories by 14 of 14 models. Page: https://gtm-ai-index.com/vendors/evaluagent/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Contact center quality assurance | 28% | 1 | 4% | 45 |

## What the models said for it

- "For most companies with limited budgets, EvaluAgent at $35 per user offers the best balance of affordability and functionality." (Claude Haiku 4.5, Contact center QA)
- "My default pick: evaluagent—if you already have a contact-center platform and want to add QA without replacing it." (GPT-6 Luna, Contact center QA)
- "EvaluAgent: A mid-market blended AI + human QA platform with autoQM, conversation intelligence, and scorecard builder." (Llama 4 Maverick, Contact center QA)
- "EvaluAgent and Scorebuddy are often highlighted as the most cost-effective and scalable options" (Mistral Small, Contact center QA)

## And against it

- "Users report repeated friction integrating with platforms like Amazon Connect, despite vendor instructions" (DeepSeek V4 Flash, Contact center QA)
- "limited dashboard customization for evaluagent" (GPT-6 Luna, Contact center QA)

## What it publishes

Every page evaluagent.com exposes, read 2026-10-05: 834 addresses. By kind, pages and the last 90 days:

- blog: 8 pages, 0 in the last 90 days, latest 2026-04-20
- case study: 20 pages, 0 in the last 90 days, latest 2026-05-05
- webinar or virtual event: 9 pages, 0 in the last 90 days, latest 2023-10-18
- conference or event: 17 pages, 0 in the last 90 days, latest 2025-10-16
- report or ebook: 1 pages, 0 in the last 90 days, latest undated
- comparison: 71 pages, 56 in the last 90 days, latest 2026-08-26
- glossary or explainer: 18 pages, 0 in the last 90 days, latest 2023-10-11
- podcast or video: 1 pages, 0 in the last 90 days, latest undated
- news or press: 56 pages, 2 in the last 90 days, latest 2026-09-17
- Recent: 2026-09-17 news or press: Evaluagent europe leader g2 fall 2026 reports https://www.evaluagent.com/news-press/evaluagent-europe-leader-g2-fall-2026-reports
- Recent: 2026-08-26 comparison: Compare https://www.evaluagent.com/compare
- Recent: 2026-08-26 comparison: Overviews https://www.evaluagent.com/compare/overviews
- Recent: 2026-08-26 comparison: Pricing https://www.evaluagent.com/compare/pricing
- Recent: 2026-08-26 comparison: Alternatives https://www.evaluagent.com/compare/alternatives
- Recent: 2026-08-26 comparison: Direct comparison https://www.evaluagent.com/compare/direct-comparison

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, October 2026 Edition, gtm-ai-index.com.