# DocuSign: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 17 judge labels across 3 categories by 11 of 12 models. Page: https://gtm-ai-index.com/vendors/docusign/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Contract lifecycle management and e-signature | 2% | 11 | 14% | 14 |
| Proposal software | 0% | 28 | 0% | 2 |
| Sales enablement and content | 0% | 65 | 0% | 1 |

## What the models said for it

- "my default recommendation would be DocuSign" (GPT-5.4 mini, CLM)
- "Industry-standard e-signing + basic management ... but transaction caps, higher costs for volume" (Grok 4.1 Fast, CLM)
- "as do established platforms like DocuSign, HelloSign, and GetAccept" (Mistral Small, Proposals)
- "DocuSign eSignature for signing (market leader with 70% market share)" (GLM 4.7 FlashX, CLM)

## And against it

- "Avoid DocuSign unless you specifically need their 900+ integrations or AI features—just watch those envelope limits closely." (MiniMax M2.5, CLM)
- "it is less suited for *management*... The Trap: The standard plan caps you at 100 "envelopes" per year" (Qwen 3.7 Flash, CLM)

## The company

Docusign; http://www.docusign.com/; San Francisco, United States; founded 2003; public, DOCU on Nasdaq. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.