# Delighted: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 24 judge labels across 1 categories by 10 of 12 models. Page: https://gtm-ai-index.com/vendors/delighted/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Customer feedback and surveys | 4% | 10 | 46% | 24 |

## What the models said for it

- "The Best All-Rounder (Ease + Integrations): Delighted ... Start with Delimited or Pulseeble if you just want NPS." (Qwen 3.7 Flash, Feedback)
- "I'd suggest starting with AskNicely or Delighted" (MiniMax M2.5, Feedback)
- "simple to set up, highly polished, and perfect for teams that want quick, beautiful NPS/CSAT campaigns" (Gemini 3.5 Flash, Feedback)
- "Fastest path to running automated NPS/CSAT programs with minimal configuration" (Kimi K2, Feedback)

## And against it

- "it is recommended to avoid or be cautious about using Delighted and GetFeedback Direct" (Llama 4 Maverick, Feedback)
- "Delighted, previously a popular affordable alternative, officially shut down" (Qwen 3.7 Flash, Feedback)
- "Delighted is no longer available as standalone (absorbed by Qualtrics)" (GLM 4.7 FlashX, Feedback)
- "Delighted (formerly popular) shut down in June 2026." (Kimi K2, Feedback)

## The company

delighted; https://delighted.com/. From Wikidata, fetched 2026-09-14.

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.