# Delighted alternatives: what AI models name instead, September 2026

GTM AI Recommendation Index, September 2026 Edition. 201 of the 216 answers in the 1 category where Delighted holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/delighted/alternatives/

## Named instead, most often (every category and segment added)

- Qualtrics: 38
- Google Forms: 26
- CustomerGauge: 21
- Medallia: 17
- SurveyMonkey: 16
- Survicate: 14

## Customer feedback and surveys

**Small business**: 64 of 72 answers did not name Delighted (Delighted is #13 of 15 at 0%).

- Google Forms: first choice in 17 of those 64
- SurveyMonkey: first choice in 10 of those 64
- Survicate: first choice in 10 of those 64
- Typeform: first choice in 10 of those 64
- SurveySparrow: first choice in 5 of those 64
- Retently: first choice in 4 of those 64
- Tally: first choice in 3 of those 64
- CustomerGauge: first choice in 2 of those 64

**Mid-market**: 65 of 72 answers did not name Delighted (Delighted is #10 of 18 at 4%).

- Google Forms: first choice in 9 of those 65
- Qualtrics: first choice in 9 of those 65
- CustomerGauge: first choice in 7 of those 65
- Medallia: first choice in 6 of those 65
- Retently: first choice in 5 of those 65
- Survicate: first choice in 4 of those 65
- SurveyMonkey: first choice in 3 of those 65
- SurveySparrow: first choice in 3 of those 65

**Enterprise**: 72 of 72 answers did not name Delighted.

- Qualtrics: first choice in 29 of those 72
- CustomerGauge: first choice in 12 of those 72
- Medallia: first choice in 11 of those 72
- SurveyMonkey: first choice in 3 of those 72
- Pollfish: first choice in 2 of those 72
- ProductLift: first choice in 2 of those 72
- AskNicely: first choice in 1 of those 72
- Enterpret: first choice in 1 of those 72

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.