# Decagon: how AI models rank it, September 2026

GTM AI Recommendation Index, September 2026 Edition. Named in 4 judge labels across 1 categories by 4 of 12 models. Page: https://gtm-ai-index.com/vendors/decagon/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Chatbots and conversational AI for support | 2% | 10 | 25% | 4 |

## What the models said for it

- "I'd suggest starting with Decagon or YourGPT if AI capabilities are priority" (MiniMax M2.5, Support chatbots)
- "Premium Mid-Market Option ... Custom enterprise contracts ($95K-$150K+/year)" (GLM 4.7 FlashX, Support chatbots)

## And against it

- "Enterprise-grade agents | Sierra, Decagon, specialized vertical solutions | Complex use cases, $150K+ budget" (Kimi K2, Support chatbots)

## Record

- Method: https://gtm-ai-index.com/methodology/
- Raw judge labels and full responses: https://gtm-ai-index.com/data/
- License: CC BY 4.0. Cite as GTM AI Recommendation Index, September 2026 Edition, gtm-ai-index.com.