# Crisp alternatives: what AI models name instead, October 2026

GTM AI Recommendation Index, October 2026 Edition. 233 of the 252 answers in the 1 category where Crisp holds a standing named it neither first nor as an alternative; these are the first choices those answers made. Page: https://gtm-ai-index.com/vendors/crisp/alternatives/

## Named instead, most often (every category and segment added)

- Qualified: 35
- Tidio: 34
- Drift: 24
- Intercom: 15
- HubSpot Conversations: 14
- 1mind: 8

## Conversational marketing platforms

**Small business**: 71 of 84 answers did not name Crisp (Crisp is #7 of 11 at 2%).

- Tidio: first choice in 27 of those 71
- HubSpot Conversations: first choice in 9 of those 71
- HubSpot Chat: first choice in 3 of those 71
- HubSpot Live Chat: first choice in 3 of those 71
- Intercom: first choice in 3 of those 71
- ManyChat: first choice in 3 of those 71
- Sender: first choice in 3 of those 71
- Smartsupp: first choice in 3 of those 71

**Mid-market**: 78 of 84 answers did not name Crisp (Crisp is #9 of 9 at 2%).

- Drift: first choice in 11 of those 78
- Intercom: first choice in 8 of those 78
- Qualified: first choice in 7 of those 78
- Tidio: first choice in 7 of those 78
- HubSpot Conversations: first choice in 5 of those 78
- HubSpot Marketing Hub: first choice in 5 of those 78
- tawk.to: first choice in 3 of those 78
- 1mind: first choice in 2 of those 78

**Enterprise**: 84 of 84 answers did not name Crisp.

- Qualified: first choice in 28 of those 84
- Drift: first choice in 13 of those 84
- 1mind: first choice in 6 of those 84
- LivePerson: first choice in 5 of those 84
- Intercom: first choice in 4 of those 84
- Wonderchat: first choice in 2 of those 84
- ZoomInfo Chat: first choice in 2 of those 84
- Captiwate: first choice in 1 of those 84

Published under CC BY 4.0. The output is the models' output; nothing here is a recommendation by the index.